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InsideNGO 2016 Annual Conference: Achieving Global Impact

TU23 - Mistakes are Welcome!

Jul 12, 2016 3:00pm ‐ Jul 12, 2016 4:00pm


Organizations embrace the idea of a workplace where it is okay to make mistakes; after all, mistakes are an opportunity for learning. Of course, this is so much easier said than done. Most organizational cultures are programmed for positive results; managers are trained to see performance through the lens of successful goal achievement. Mistakes can slow things down, cost money, hurt reputations, etc. What if you worked in a culture that recognized the benefits of learning from errors? What if your organization’s culture was one that valued and practiced communicating about errors, sharing error knowledge, and helping in error situations? This session provides insights from the latest research on facilitating “error” dialogues and feedback discussions, giving you a better feel for what the culture looks like, the behaviors that support it, and the benefits gained.


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